Keep your website secure, useful, and improving after launch.
Website care is the ongoing support that protects your asset after it goes live. It can include hosting, backups, security, updates, content help, SEO improvements, technical fixes, and app or system operations depending on what your business relies on.
Why Care Plans Matter
A website can lose value if it is ignored.
Business websites need more than launch day design. Forms need to keep working, software needs updates, security has to be monitored, pages need improvement, and search visibility needs steady attention.
Security & Backups
Managed updates, SSL, malware checks, uptime monitoring, and backups reduce the risk of a broken or compromised website.
Content & SEO Growth
Search performance improves when service pages, local pages, Google profile activity, internal links, and useful content keep moving forward.
Technical Operations
Booking systems, payments, ecommerce, apps, APIs, forms, and automations need active support because they affect leads and revenue.
The Business Reason
Care plans protect the system your customers use to reach you.
Most website problems are not dramatic at first. A form stops sending, a plugin breaks a layout, a booking step gets confusing, a page slows down, or search traffic starts slipping. Care plans catch and improve those details before they become bigger business problems.
For simple websites, care can be mostly protection. For growing businesses, care should also include SEO, content, landing pages, reporting, and conversion improvements.
Support That Matches Responsibility
A brochure site does not need the same support as a booking app or ecommerce system. The plan should match the risk and business use.
Backups, updates, monitoring, and security basics
SEO, content, development, integrations, and operations when needed
Support Plans
Choose the level of ongoing responsibility you need.
Hosting is optional. You can host elsewhere, but EWD-managed hosting requires a care plan because uptime, backups, updates, and security become our responsibility.
Client Hosted
Support
For clients who host with another provider and want occasional professional support.
- Light support for content questions, small edits, and troubleshooting.
- Client remains responsible for hosting provider and account billing.
- Best for simple, low-change websites with limited technical risk.
Managed Care
Protect
For businesses that want Ericks Webs Design to host, maintain, and protect the site.
- Managed hosting, SSL, backups, software updates, and security monitoring.
- Basic content support, form checks, uptime checks, and website health review.
- Recommended minimum for EWD-hosted business websites.
Growth Support
Improve
For businesses that want care plus monthly SEO, content, reporting, and website improvements.
- Everything needed for managed care and website stability.
- Monthly local SEO, content direction, Google profile help, and reporting.
- Best for service businesses that want more visibility and better leads.
Growth Partner
Scale
For active businesses that need monthly development, strategy, landing pages, and growth work.
- Care, SEO, content, development time, landing pages, and conversion work.
- Monthly priorities focused on sales, hiring, campaigns, or expansion.
- Best when the website needs to keep improving every month.
Apps, booking systems, ecommerce, payment workflows, APIs, automations, memberships, dashboards, and live data systems require a custom technical support plan because they affect revenue, users, and daily operations.
What Gets Handled
Your plan turns random website work into a monthly system.
Instead of waiting for something to break or trying to remember what to improve, we plan the most important support items based on the plan level and business goals.
Updates, backups, uptime, security checks, performance reviews, form testing, and launch-safe maintenance.
Service changes, photos, announcements, offer updates, landing page edits, and page improvements.
Local SEO tasks, content direction, Google profile support, internal links, page optimization, and reporting.
Booking, payments, ecommerce, CRM handoffs, app readiness, integrations, and support for active workflows.
Care Plan Questions
Common questions before choosing support.
No. You can host elsewhere. If you want us responsible for hosting, backups, uptime, updates, and security, that belongs inside a managed care plan.
Yes, but monthly support is prioritized by plan level and business impact. Larger requests can be scoped separately or planned as a project.
SEO starts to become part of the plan at the growth level. Managed care focuses on protection and stability first.
Use it when the website or app handles payments, bookings, ecommerce, APIs, memberships, live data, staff workflows, or customer accounts.