How AI Will Revolutionize the Future of Business, According to HubSpot’s CMO

March 12, 2025 by
How AI is Transforming Your Business Ever thought about how some businesses seem to always be one step ahead? As a small business owner right here in the Valley, especially in McAllen, you might be asking, “¿Por qué no llegan los clientes?” even with your website up and running. It’s frustrating, right? The truth is, […]

How AI is Transforming Your Business

Ever thought about how some businesses seem to always be one step ahead? As a small business owner right here in the Valley, especially in McAllen, you might be asking, “¿Por qué no llegan los clientes?” even with your website up and running. It’s frustrating, right? The truth is, AI is transforming the game, and if you’re not in the loop, you might be missing out on opportunities that can really boost your business.

Let’s break it down. With innovative AI tools appearing almost daily, understanding how to leverage them can feel overwhelming. Take, for instance, the impact of advanced AI models like DeepSeek R1. Since its debut in 2025, it has revolutionized how researchers and marketers operate, allowing them to conduct research and generate content quickly and without breaking the bank. Many experts believe that these AI advancements are akin to the industrial revolution – and you don’t want to be left behind!

At the heart of this AI revolution lies a key benefit: professionals now have more time to focus on meaningful, high-impact work while AI tackles the mundane tasks. So how is AI reshaping the workplace today? Let’s dive in!


How AI is Used in Business Today

1. Marketing

As a marketer, you know how crucial it is to engage with your audience. Let’s face it, attracting and retaining customers is no cakewalk. Almost 75% of marketers are harnessing the power of AI to optimize their everyday tasks, leading to enhanced targeting and better engagement. In fact, businesses using AI-powered marketing show an ROI that’s simply hard to ignore!

Research from Meta indicates that AI-boosted campaigns have an 11% higher click-through rate! A standout example is Coca-Cola’s "Masterpiece ad" from 2023, which beautifully blended AI-generated imagery and live-action to create a visually stunning narrative. This ad not only caught eyes but sparked global conversations.

Pro tip: If you’re not sure where to start with AI in your marketing, check out HubSpot’s AI Sales and Marketing tools to streamline your strategy.

2. Analytics

AI can sift through massive data sets to deliver insights in the blink of an eye. Imagine making well-informed decisions without getting lost in the numbers! Companies across industries, from retail to finance, are using AI to predict customer behaviors and tailor their offerings accordingly.

Think about Netflix — did you know that 80% of what you watch is based on AI-generated recommendations? It saves them over a billion dollars a year! Even locally, businesses like Marks & Spencer are utilizing AI to offer personalized style suggestions, enhancing customer experience and boosting engagement.

Pro tip: For improved analytics, prioritize clean, structured data — that’s the foundation for quality insights.

3. Operations

AI is a game-changer in operations, automating repetitive tasks and optimizing processes. In manufacturing, for instance, robotic process automation handles everything from assembly to inventory management. A local player like Walmart is employing AI in its inventory systems to reduce stock issues, saving millions along the way.

Pro tip: Blend AI with human oversight; let AI tackle the boring tasks while your team focuses on strategy.

4. Customer Service and Support

Customers crave speedy, personalized service, and AI can deliver just that. Our research shows that 84% of customer service representatives find AI tools indispensable. Notably, incorporating AI allows for quicker resolutions, meaning happier customers.

Consider Amazon’s recommendation algorithms that improve customer loyalty, driving profits significantly. By understanding user behavior, AI customizes experiences that resonate deeply with your audience.


How AI Will Impact Business in the Future

1. Obsessing Over Customers

AI helps businesses decode customer data effectively, allowing you to tailor your strategy and connect more meaningfully with your audience. Surprisingly, a study found that only 38% of U.S. consumers feel understood by customer service representatives. AI can bridge this gap by providing insights that enable genuine relationships.

2. Automating Data Analysis

Say goodbye to endless hours spent analyzing data. AI can streamline this process, leading to quicker, more accurate decision-making. Predictive analytics will not just help you understand your current customers, but also identify potential future trends.

3. Reducing Costs and Improving Efficiency

In these challenging economic times, running on a tighter budget is a must. AI saves your team time by automating daily tasks, allowing you to do more with less. Studies show that companies leveraging AI can lower costs significantly, with many professionals already saving upwards of 12 hours weekly by 2029!

4. New Careers in AI

Wondering if AI will steal your job? Not likely! In fact, it’s pushing businesses to hire new talent trained in AI management. AI is here to enhance existing roles, offering a chance for professionals to elevate their skills.

5. Fraud Detection

AI also offers robust tools for detecting fraud, an ever-pressing issue for businesses. With sophisticated algorithms pointing out anomalies in data, your business can stay one step ahead of potential threats.

6. Building Better Products

AI will reshape product development, helping businesses enhance existing offerings and identify new opportunities through detailed analysis of customer feedback.


The Potential Dangers of AI in Business

While AI has incredible advantages, it’s essential to be aware of potential pitfalls. Most importantly, losing the human touch can alienate some consumers who prefer a personal interaction over an automated response. Furthermore, the rapid pace of AI adoption may lead to job uncertainties for some – so training will be key!


Preparing for an Era of AI Disruption

Embracing AI is vital for businesses striving to evolve. Start focusing on how AI can enhance your specific operations and generate real value. At Ericks Webs Design, we know the local landscape and have the expertise in web design, SEO, and branding to support your journey in the digital age.

Ready to upgrade your online game? Let’s talk about how you can harness AI to transform your business and get those leads rolling in!

Source:
https://blog.hubspot.com/marketing/how-ai-will-change-businesses

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