Peace of mind for your website.
Erick’s Web Design offers Ongoing Care – a website maintenance plan that keeps your site running smoothly, securely, and up-to-date.
Why Ongoing Care?
Think of Ongoing Care like car maintenance for your website. Regular upkeep prevents problems before they start, saving you time, money, and headaches. Our expert team handles everything, so you can focus on what you do best – running your business.
Why Choose Ongoing Care?
- Save Money: Regular maintenance is cheaper than fixing problems after they occur.
- Expert Care: Our team of professionals will handle everything, freeing you up to focus on your business.
- Security & Backups: Protect your website from attacks and ensure you can recover lost data quickly.
What’s Included?
- Monitoring & Backups: We’ll constantly monitor your site and create monthly backups for easy disaster recovery.
- Security Updates: Get the latest security patches to keep your website safe from hackers.
- Content Updates (within package limits): Add fresh images and keep your site current.
- Tech Support (M-F): Get help with technical issues throughout the week.
Flexible and Affordable:
We offer a variety of month-to-month Ongoing Care packages to fit your website’s needs. No contracts, so you can cancel anytime. Don’t see a perfect fit? We can create a custom plan tailored to your specific requirements.
Available Packages
Basic
$70/Per month
- Content Updates
- Add New Products (5)
- Add New Image
- Add New Page or Post (1)
- Tech Support M-F
- Monthly Backups
- 3-5 Day Turnaround
Standard
$120/Per month
- Content Updates
- Add New Products (10)
- Add New Image
- Add New Page or Post (3)
- Tech Support M-F
- Weekly Backups
- 1-2 Day Turnaround
Premium
$399/Per month
- Content Updates
- Add New Product
- Add New Image
- Add New Page or Post
- Tech Support 24/7
- Weekly Backups
- Same Day Turnaround
- 60 min Response Time
Web Maintenance Services May Also Include:
- Adding/removing/changing: pages, text, links, images.
- Upgrades to CMS Software: Joomla,
- Drupal, WordPress, plug-in’s, security, bug fixes.
- Site performance testing: verify link & page functionality; web security.
- Install & monitor Google Analytics.
- Monthly visitor reports.
- Email configuration.
- Archiving content.
- Database back-up: archived or emailed to client.
- Consultation & Recommendations for upgrades/improvements
Please Note:
- “1 Service” = 1 hour of Erick’s Webs time, which is suitable for 90% of updates, fixes, and other general issues – if there is an issue we discover will take several hours to fix because of its complexity, you will be billed the difference. (We will get approval for the extra time from you before starting work.)
- Rush, weekend, or holiday service: $99 one time charge.
- Additional time: $85/hour for non-contract packages or special projects.
- Unused updates do not roll over to the new month (applies to all packages).
- Billing for service is available Monthly, Quarterly or Yearly. Payments are non-refundable.
- Packages do not include any services listed in “Additional Services” below:
- Additional Website Development, Design and Web Content Services, such as new design/layout, and copywriting.
- Graphic design support: layout changes; image procurement; image scanning, resizing, & optimization; color & font optimization; logo refinement.
- Website custom programming, special functionality, external app integration, forms, etc.
- Tech support: troubleshooting; problem fixes from previous developers; programming (e.g. Flash, database, asp.net, php, cf, html); script fixes & installs.
- Marketing & SEO support.
- Copywriting & article/content procurement.
- Database creation & management.
- eCommerce (shopping cart install, management, maintenance).
- Top level creative and strategic planning.
- Google Adwords or other online marketing / advertising.
- (Rates vary depending on complexity of service. Range is $85 – $145/hour)